Service assurance for your stakeholders

System management may seem boring, but a routine activity such as applying security updates, installing software patches, checking usage and utilisation… these can all go a long way towards keeping a system (and more importantly, a business) running optimally, all through the year.

Manual and automated monitoring

Automated monitoring can preempt many a crisis, notifying a support agent or system administrator when an issue occurs. But manual monitoring of a system – the periodical logging in and checking of server resources, still has its place in the 21st century.

The combined approach can vary depending on an organisation’s needs, but having staff observe a system’s status and its performance, event within a small timeframe, can also preempt a crisis – one that may fall just outside of an automaton’s purview.

Security updates, patching and policy enforcement

When it comes to managing systems, the worse possible outcome, aside from downtime, is a data breach.  In the ongoing fight against cyber-terrorism, what was once “all steps possible” are now all steps necessary.  It is simply insufficient to patch systems “on occasion”.

We can therefore furnish your organisation with a system update policy, backup plan, disaster recovery procedure and provide fault-tolerant services.  We are also able to provide guidance on information security best-practice, to help shape your organisation’s infused policy.

Discuss your information security requirements, confidentially, with us.